Welcome to Suaydee.com!
We are a professional online seller with over 15 years of experience in worldwide shipping. Our store specializes in authentic Thai health and beauty products, serving loyal customers in the USA, UK, Australia, Japan, and Singapore.
All orders are shipped via DHL Express Worldwide for fast, secure, and trackable delivery.
💬 Follow us on Facebook for updates, promotions, and new product launches:
👉 Suaydee Official Facebook Page
Below are answers to the most common questions we receive:
1. What countries do you ship to?
We currently ship to:
🇺🇸 United States, 🇬🇧 United Kingdom, 🇦🇺 Australia, 🇯🇵 Japan, and 🇸🇬 Singapore.
If your country isn’t listed, contact us at contact@suaydee.com before placing an order.
2. What shipping service do you use?
We ship all orders via DHL Express Worldwide — ensuring fast, secure, and trackable delivery.
3. How long will it take to receive my order?
| Destination | Estimated Delivery Time |
|---|---|
| USA | 3–7 business days |
| UK | 5–10 business days |
| Australia | 5–10 business days |
| Japan | 3–7 business days |
| Singapore | 3–7 business days |
Delays may occur due to customs or holiday seasons.
4. Do you ship to P.O. Boxes?
❌ No. We do not ship to P.O. Boxes. Please provide a full street address and valid phone number.
5. Is a phone number required?
✅ Yes. DHL requires a valid phone number for smooth and successful delivery.
6. What payment methods do you accept?
We accept:
- Stripe (Visa, MasterCard, AMEX)
- PayPal
Your payment is secure and encrypted.
7. Can I change or cancel my order?
If the order hasn’t been shipped yet, please email us immediately at contact@suaydee.com. We’ll do our best to assist you.
8. What is your return and refund policy?
We accept returns within 30 days of delivery. Items must be unused and in original condition.
For full details, visit our Refund and Returns Policy.
9. Do you offer free shipping?
Occasionally, we offer free shipping promotions or free shipping on orders over a specific value. Stay tuned on our website or subscribe to our newsletter.
10. How can I track my order?
Once shipped, you’ll receive a DHL tracking number via email.
Track your shipment at https://www.dhl.com
11. How can I contact you?
📧 Email us anytime at: contact@suaydee.com
We respond within 24 hours (Mon–Fri).